What is the current UPS shipping gateway? (outage 2019-01-06)












1














I'm using Magento 1.7, and it uses the UPS shipping calculator at



http://www.ups.com/using/services/rave/qcostcgi.cgi



Since yesterday afternoon, it has been returning a 404 not found and this is preventing anyone from placing an order! I'm very surprised that the entire Magento community isn't on fire with this event... so maybe I just have an old URL that nobody is using anymore? Does anyone know if this service has been retired or if it is a temporary outage?










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  • Thanks for posting the fix. A shame UPS didn't notify about the issue.
    – user3888866
    4 hours ago










  • This does not provide an answer to the question. Once you have sufficient reputation you will be able to comment on any post; instead, provide answers that don't require clarification from the asker. - From Review
    – Aasim Goriya
    2 hours ago










  • Thank you so much for posting this!!! Saved us a lot of time and effort. I called ups and of course they had no clue only mentioning api developer kits. They should say something somewhere about this. Best, Joe
    – OlisoJoe
    1 hour ago










  • This does not provide an answer to the question. Once you have sufficient reputation you will be able to comment on any post; instead, provide answers that don't require clarification from the asker. - From Review
    – Vivek Kumar
    1 hour ago
















1














I'm using Magento 1.7, and it uses the UPS shipping calculator at



http://www.ups.com/using/services/rave/qcostcgi.cgi



Since yesterday afternoon, it has been returning a 404 not found and this is preventing anyone from placing an order! I'm very surprised that the entire Magento community isn't on fire with this event... so maybe I just have an old URL that nobody is using anymore? Does anyone know if this service has been retired or if it is a temporary outage?










share|improve this question









New contributor




M Conrad is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.




















  • Thanks for posting the fix. A shame UPS didn't notify about the issue.
    – user3888866
    4 hours ago










  • This does not provide an answer to the question. Once you have sufficient reputation you will be able to comment on any post; instead, provide answers that don't require clarification from the asker. - From Review
    – Aasim Goriya
    2 hours ago










  • Thank you so much for posting this!!! Saved us a lot of time and effort. I called ups and of course they had no clue only mentioning api developer kits. They should say something somewhere about this. Best, Joe
    – OlisoJoe
    1 hour ago










  • This does not provide an answer to the question. Once you have sufficient reputation you will be able to comment on any post; instead, provide answers that don't require clarification from the asker. - From Review
    – Vivek Kumar
    1 hour ago














1












1








1







I'm using Magento 1.7, and it uses the UPS shipping calculator at



http://www.ups.com/using/services/rave/qcostcgi.cgi



Since yesterday afternoon, it has been returning a 404 not found and this is preventing anyone from placing an order! I'm very surprised that the entire Magento community isn't on fire with this event... so maybe I just have an old URL that nobody is using anymore? Does anyone know if this service has been retired or if it is a temporary outage?










share|improve this question









New contributor




M Conrad is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.











I'm using Magento 1.7, and it uses the UPS shipping calculator at



http://www.ups.com/using/services/rave/qcostcgi.cgi



Since yesterday afternoon, it has been returning a 404 not found and this is preventing anyone from placing an order! I'm very surprised that the entire Magento community isn't on fire with this event... so maybe I just have an old URL that nobody is using anymore? Does anyone know if this service has been retired or if it is a temporary outage?







shipping-methods ups






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M Conrad is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
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edited 5 hours ago







M Conrad













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asked 5 hours ago









M ConradM Conrad

1063




1063




New contributor




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New contributor





M Conrad is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.






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Check out our Code of Conduct.












  • Thanks for posting the fix. A shame UPS didn't notify about the issue.
    – user3888866
    4 hours ago










  • This does not provide an answer to the question. Once you have sufficient reputation you will be able to comment on any post; instead, provide answers that don't require clarification from the asker. - From Review
    – Aasim Goriya
    2 hours ago










  • Thank you so much for posting this!!! Saved us a lot of time and effort. I called ups and of course they had no clue only mentioning api developer kits. They should say something somewhere about this. Best, Joe
    – OlisoJoe
    1 hour ago










  • This does not provide an answer to the question. Once you have sufficient reputation you will be able to comment on any post; instead, provide answers that don't require clarification from the asker. - From Review
    – Vivek Kumar
    1 hour ago


















  • Thanks for posting the fix. A shame UPS didn't notify about the issue.
    – user3888866
    4 hours ago










  • This does not provide an answer to the question. Once you have sufficient reputation you will be able to comment on any post; instead, provide answers that don't require clarification from the asker. - From Review
    – Aasim Goriya
    2 hours ago










  • Thank you so much for posting this!!! Saved us a lot of time and effort. I called ups and of course they had no clue only mentioning api developer kits. They should say something somewhere about this. Best, Joe
    – OlisoJoe
    1 hour ago










  • This does not provide an answer to the question. Once you have sufficient reputation you will be able to comment on any post; instead, provide answers that don't require clarification from the asker. - From Review
    – Vivek Kumar
    1 hour ago
















Thanks for posting the fix. A shame UPS didn't notify about the issue.
– user3888866
4 hours ago




Thanks for posting the fix. A shame UPS didn't notify about the issue.
– user3888866
4 hours ago












This does not provide an answer to the question. Once you have sufficient reputation you will be able to comment on any post; instead, provide answers that don't require clarification from the asker. - From Review
– Aasim Goriya
2 hours ago




This does not provide an answer to the question. Once you have sufficient reputation you will be able to comment on any post; instead, provide answers that don't require clarification from the asker. - From Review
– Aasim Goriya
2 hours ago












Thank you so much for posting this!!! Saved us a lot of time and effort. I called ups and of course they had no clue only mentioning api developer kits. They should say something somewhere about this. Best, Joe
– OlisoJoe
1 hour ago




Thank you so much for posting this!!! Saved us a lot of time and effort. I called ups and of course they had no clue only mentioning api developer kits. They should say something somewhere about this. Best, Joe
– OlisoJoe
1 hour ago












This does not provide an answer to the question. Once you have sufficient reputation you will be able to comment on any post; instead, provide answers that don't require clarification from the asker. - From Review
– Vivek Kumar
1 hour ago




This does not provide an answer to the question. Once you have sufficient reputation you will be able to comment on any post; instead, provide answers that don't require clarification from the asker. - From Review
– Vivek Kumar
1 hour ago










2 Answers
2






active

oldest

votes


















3














You simply need to update the UPS Gateway URL to use "https"



To change this setting, login to the backend of your Magento website and then go to :




  1. System > Configuration

  2. Click “Shipping Methods”

  3. Click the tab for “UPS”

  4. Find the “Gateway URL” setting and change the url from “http://www.ups.com/using/services/rave/qcostcgi.cgi” to “https://www.ups.com/using/services/rave/qcostcgi.cgi”.


I put together a quick video on how to fix it here:
https://www.youtube.com/watch?v=VNHQb3X7Lys&feature=youtu.be






share|improve this answer








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Adam Hodson is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.


























    0














    Ok, I figured it out, the shipping gateway now requires https instead of http.



    https://www.ups.com/using/services/rave/qcostcgi.cgi



    Though, it is disturbing that I can't find any documentation about this API on UPS's website.






    share|improve this answer








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      2 Answers
      2






      active

      oldest

      votes








      2 Answers
      2






      active

      oldest

      votes









      active

      oldest

      votes






      active

      oldest

      votes









      3














      You simply need to update the UPS Gateway URL to use "https"



      To change this setting, login to the backend of your Magento website and then go to :




      1. System > Configuration

      2. Click “Shipping Methods”

      3. Click the tab for “UPS”

      4. Find the “Gateway URL” setting and change the url from “http://www.ups.com/using/services/rave/qcostcgi.cgi” to “https://www.ups.com/using/services/rave/qcostcgi.cgi”.


      I put together a quick video on how to fix it here:
      https://www.youtube.com/watch?v=VNHQb3X7Lys&feature=youtu.be






      share|improve this answer








      New contributor




      Adam Hodson is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
      Check out our Code of Conduct.























        3














        You simply need to update the UPS Gateway URL to use "https"



        To change this setting, login to the backend of your Magento website and then go to :




        1. System > Configuration

        2. Click “Shipping Methods”

        3. Click the tab for “UPS”

        4. Find the “Gateway URL” setting and change the url from “http://www.ups.com/using/services/rave/qcostcgi.cgi” to “https://www.ups.com/using/services/rave/qcostcgi.cgi”.


        I put together a quick video on how to fix it here:
        https://www.youtube.com/watch?v=VNHQb3X7Lys&feature=youtu.be






        share|improve this answer








        New contributor




        Adam Hodson is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
        Check out our Code of Conduct.





















          3












          3








          3






          You simply need to update the UPS Gateway URL to use "https"



          To change this setting, login to the backend of your Magento website and then go to :




          1. System > Configuration

          2. Click “Shipping Methods”

          3. Click the tab for “UPS”

          4. Find the “Gateway URL” setting and change the url from “http://www.ups.com/using/services/rave/qcostcgi.cgi” to “https://www.ups.com/using/services/rave/qcostcgi.cgi”.


          I put together a quick video on how to fix it here:
          https://www.youtube.com/watch?v=VNHQb3X7Lys&feature=youtu.be






          share|improve this answer








          New contributor




          Adam Hodson is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
          Check out our Code of Conduct.









          You simply need to update the UPS Gateway URL to use "https"



          To change this setting, login to the backend of your Magento website and then go to :




          1. System > Configuration

          2. Click “Shipping Methods”

          3. Click the tab for “UPS”

          4. Find the “Gateway URL” setting and change the url from “http://www.ups.com/using/services/rave/qcostcgi.cgi” to “https://www.ups.com/using/services/rave/qcostcgi.cgi”.


          I put together a quick video on how to fix it here:
          https://www.youtube.com/watch?v=VNHQb3X7Lys&feature=youtu.be







          share|improve this answer








          New contributor




          Adam Hodson is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
          Check out our Code of Conduct.









          share|improve this answer



          share|improve this answer






          New contributor




          Adam Hodson is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
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          answered 3 hours ago









          Adam HodsonAdam Hodson

          311




          311




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          New contributor





          Adam Hodson is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
          Check out our Code of Conduct.






          Adam Hodson is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
          Check out our Code of Conduct.

























              0














              Ok, I figured it out, the shipping gateway now requires https instead of http.



              https://www.ups.com/using/services/rave/qcostcgi.cgi



              Though, it is disturbing that I can't find any documentation about this API on UPS's website.






              share|improve this answer








              New contributor




              M Conrad is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
              Check out our Code of Conduct.























                0














                Ok, I figured it out, the shipping gateway now requires https instead of http.



                https://www.ups.com/using/services/rave/qcostcgi.cgi



                Though, it is disturbing that I can't find any documentation about this API on UPS's website.






                share|improve this answer








                New contributor




                M Conrad is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                Check out our Code of Conduct.





















                  0












                  0








                  0






                  Ok, I figured it out, the shipping gateway now requires https instead of http.



                  https://www.ups.com/using/services/rave/qcostcgi.cgi



                  Though, it is disturbing that I can't find any documentation about this API on UPS's website.






                  share|improve this answer








                  New contributor




                  M Conrad is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                  Check out our Code of Conduct.









                  Ok, I figured it out, the shipping gateway now requires https instead of http.



                  https://www.ups.com/using/services/rave/qcostcgi.cgi



                  Though, it is disturbing that I can't find any documentation about this API on UPS's website.







                  share|improve this answer








                  New contributor




                  M Conrad is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                  Check out our Code of Conduct.









                  share|improve this answer



                  share|improve this answer






                  New contributor




                  M Conrad is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                  Check out our Code of Conduct.









                  answered 5 hours ago









                  M ConradM Conrad

                  1063




                  1063




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                  New contributor





                  M Conrad is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                  Check out our Code of Conduct.






                  M Conrad is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
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                      M Conrad is a new contributor. Be nice, and check out our Code of Conduct.










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