“Unable to authenticate” on Linux Mint












-1















I'm using Linux Mint 19.1 on my son's computer, and today the computer started logging in (without a password, the way it is set up) then logs out after about 30 seconds.



There is a message that says "Unable to authenticate" and a button that says "Retry." Clicking "Retry" has no effect.



I am unable to log into my user as well. It tells me my password is incorrect. I booted in recovery mode and updated my password, but it still says it is incorrect.



I am not sure what to do at this point.









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    -1















    I'm using Linux Mint 19.1 on my son's computer, and today the computer started logging in (without a password, the way it is set up) then logs out after about 30 seconds.



    There is a message that says "Unable to authenticate" and a button that says "Retry." Clicking "Retry" has no effect.



    I am unable to log into my user as well. It tells me my password is incorrect. I booted in recovery mode and updated my password, but it still says it is incorrect.



    I am not sure what to do at this point.









    share







    New contributor




    Cody S is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
    Check out our Code of Conduct.























      -1












      -1








      -1








      I'm using Linux Mint 19.1 on my son's computer, and today the computer started logging in (without a password, the way it is set up) then logs out after about 30 seconds.



      There is a message that says "Unable to authenticate" and a button that says "Retry." Clicking "Retry" has no effect.



      I am unable to log into my user as well. It tells me my password is incorrect. I booted in recovery mode and updated my password, but it still says it is incorrect.



      I am not sure what to do at this point.









      share







      New contributor




      Cody S is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
      Check out our Code of Conduct.












      I'm using Linux Mint 19.1 on my son's computer, and today the computer started logging in (without a password, the way it is set up) then logs out after about 30 seconds.



      There is a message that says "Unable to authenticate" and a button that says "Retry." Clicking "Retry" has no effect.



      I am unable to log into my user as well. It tells me my password is incorrect. I booted in recovery mode and updated my password, but it still says it is incorrect.



      I am not sure what to do at this point.







      linux linux-mint





      share







      New contributor




      Cody S is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
      Check out our Code of Conduct.










      share







      New contributor




      Cody S is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
      Check out our Code of Conduct.








      share



      share






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      Cody S is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
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      asked 6 mins ago









      Cody SCody S

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      Cody S is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
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