Black screen after inserting RTX 2080 Ti, computer won't boot at all












3














This is with Ubuntu 18.04 on a Dell 7920. So the Dell power light goes on but I get nothing aside from the occasional flickering of the HD light, trying to boot when I put the 2080 in my box. (I have two actually and same thing with either one.) Everything boots fine when the RTX comes out. The monitor is plugged into an NVIDIA P2000 which came with the system. Same results before and after updating to most recent driver (415), which is explicitly supposed to support the 2080--though the problem happens so early on it seems unlikely to be a driver issue. I'm not even getting the Dell logo.



It's a fresh system, but legacy boot has been enabled and a few other changes have been made to ensure the HD can be encrypted. The computer booted with the 2080 before these changes were made, but there's probably no going back since the disk encryption is mandatory. (And the IT guy started his vacation today.) I've even tried different PCIe lanes, no change.



What can I try?



UPDATE:
So on a hunch (anticipated by @SiXandSeven8ths) I took out the P2000 Quadro and things booted just fine, again with the 415.23 NVIDIA drivers. nvidia-smi works and everything appears in order. Is it really impossible to have both cards in the system at the same time (with nvidia drivers)? I'm happy to lose fancy graphics from the Quadro if need be, I just need it to run 2 monitors for mostly coding while the 2080s do ML. This post for example suggests that it is possible (see iamacow's response, 1st para.)--any suggestions how?



UPDATE 2: So it turned out to be surprisingly difficult to get things going even with a new low-end graphics card (GeForce 1050Ti). Two 2080Ti's did not work immediately; booting hung when the OS got to the point where it started the Gnome Display Manager. (Incidentally, for CUDA 10, needed to go with driver 410.48, manually installed from a .run file.) Reinstalling drivers did nothing, but everything 'just worked' when I switched from GDM to LightDM. To get the monitors to display from the new card, I had to get the GPU ID numbers from NVIDIA X Server Settings (different from what they are in nvidia-smi!!) and manually edit xorg.conf accordingly; doing it from the Settings GUI didn't seem to work, at least on the first try. But now, everything appears to be working as intended.



Last note: A fun fact about the 7920 is that despite packing a 1400W PSU it only has 3 PCIe 8-pin drops, while for 2 RTX's you need 4. A splitter solved this and since these cards max at about 280W I'm not too worried about overloading anything, though full disclosure the system has not been fully 'stress-tested' yet.










share|improve this question
























  • First off: can you confirm it not to be a hardware problem? Is UEFI/BIOS accessible?
    – Fiximan
    Dec 19 '18 at 21:48






  • 2




    Forgive me if I'm off here, but you're trying to plug a GeForce into a box with a Quadro still installed? What happens if you take the Quadro out?
    – SiXandSeven8ths
    Dec 19 '18 at 22:22






  • 1




    @SiXandSeven8ths If I do that, it works! This is a big surprise to me--the two cards conflict?!
    – Matt Phillips
    Dec 20 '18 at 12:25






  • 1




    @Fiximan Like I mentioned it's legacy boot which I thought might be a contributing issue (but is non-negotiable for the time being). Anyway yes see my edit, low-level hardware failures have been ruled out now.
    – Matt Phillips
    Dec 20 '18 at 12:43
















3














This is with Ubuntu 18.04 on a Dell 7920. So the Dell power light goes on but I get nothing aside from the occasional flickering of the HD light, trying to boot when I put the 2080 in my box. (I have two actually and same thing with either one.) Everything boots fine when the RTX comes out. The monitor is plugged into an NVIDIA P2000 which came with the system. Same results before and after updating to most recent driver (415), which is explicitly supposed to support the 2080--though the problem happens so early on it seems unlikely to be a driver issue. I'm not even getting the Dell logo.



It's a fresh system, but legacy boot has been enabled and a few other changes have been made to ensure the HD can be encrypted. The computer booted with the 2080 before these changes were made, but there's probably no going back since the disk encryption is mandatory. (And the IT guy started his vacation today.) I've even tried different PCIe lanes, no change.



What can I try?



UPDATE:
So on a hunch (anticipated by @SiXandSeven8ths) I took out the P2000 Quadro and things booted just fine, again with the 415.23 NVIDIA drivers. nvidia-smi works and everything appears in order. Is it really impossible to have both cards in the system at the same time (with nvidia drivers)? I'm happy to lose fancy graphics from the Quadro if need be, I just need it to run 2 monitors for mostly coding while the 2080s do ML. This post for example suggests that it is possible (see iamacow's response, 1st para.)--any suggestions how?



UPDATE 2: So it turned out to be surprisingly difficult to get things going even with a new low-end graphics card (GeForce 1050Ti). Two 2080Ti's did not work immediately; booting hung when the OS got to the point where it started the Gnome Display Manager. (Incidentally, for CUDA 10, needed to go with driver 410.48, manually installed from a .run file.) Reinstalling drivers did nothing, but everything 'just worked' when I switched from GDM to LightDM. To get the monitors to display from the new card, I had to get the GPU ID numbers from NVIDIA X Server Settings (different from what they are in nvidia-smi!!) and manually edit xorg.conf accordingly; doing it from the Settings GUI didn't seem to work, at least on the first try. But now, everything appears to be working as intended.



Last note: A fun fact about the 7920 is that despite packing a 1400W PSU it only has 3 PCIe 8-pin drops, while for 2 RTX's you need 4. A splitter solved this and since these cards max at about 280W I'm not too worried about overloading anything, though full disclosure the system has not been fully 'stress-tested' yet.










share|improve this question
























  • First off: can you confirm it not to be a hardware problem? Is UEFI/BIOS accessible?
    – Fiximan
    Dec 19 '18 at 21:48






  • 2




    Forgive me if I'm off here, but you're trying to plug a GeForce into a box with a Quadro still installed? What happens if you take the Quadro out?
    – SiXandSeven8ths
    Dec 19 '18 at 22:22






  • 1




    @SiXandSeven8ths If I do that, it works! This is a big surprise to me--the two cards conflict?!
    – Matt Phillips
    Dec 20 '18 at 12:25






  • 1




    @Fiximan Like I mentioned it's legacy boot which I thought might be a contributing issue (but is non-negotiable for the time being). Anyway yes see my edit, low-level hardware failures have been ruled out now.
    – Matt Phillips
    Dec 20 '18 at 12:43














3












3








3







This is with Ubuntu 18.04 on a Dell 7920. So the Dell power light goes on but I get nothing aside from the occasional flickering of the HD light, trying to boot when I put the 2080 in my box. (I have two actually and same thing with either one.) Everything boots fine when the RTX comes out. The monitor is plugged into an NVIDIA P2000 which came with the system. Same results before and after updating to most recent driver (415), which is explicitly supposed to support the 2080--though the problem happens so early on it seems unlikely to be a driver issue. I'm not even getting the Dell logo.



It's a fresh system, but legacy boot has been enabled and a few other changes have been made to ensure the HD can be encrypted. The computer booted with the 2080 before these changes were made, but there's probably no going back since the disk encryption is mandatory. (And the IT guy started his vacation today.) I've even tried different PCIe lanes, no change.



What can I try?



UPDATE:
So on a hunch (anticipated by @SiXandSeven8ths) I took out the P2000 Quadro and things booted just fine, again with the 415.23 NVIDIA drivers. nvidia-smi works and everything appears in order. Is it really impossible to have both cards in the system at the same time (with nvidia drivers)? I'm happy to lose fancy graphics from the Quadro if need be, I just need it to run 2 monitors for mostly coding while the 2080s do ML. This post for example suggests that it is possible (see iamacow's response, 1st para.)--any suggestions how?



UPDATE 2: So it turned out to be surprisingly difficult to get things going even with a new low-end graphics card (GeForce 1050Ti). Two 2080Ti's did not work immediately; booting hung when the OS got to the point where it started the Gnome Display Manager. (Incidentally, for CUDA 10, needed to go with driver 410.48, manually installed from a .run file.) Reinstalling drivers did nothing, but everything 'just worked' when I switched from GDM to LightDM. To get the monitors to display from the new card, I had to get the GPU ID numbers from NVIDIA X Server Settings (different from what they are in nvidia-smi!!) and manually edit xorg.conf accordingly; doing it from the Settings GUI didn't seem to work, at least on the first try. But now, everything appears to be working as intended.



Last note: A fun fact about the 7920 is that despite packing a 1400W PSU it only has 3 PCIe 8-pin drops, while for 2 RTX's you need 4. A splitter solved this and since these cards max at about 280W I'm not too worried about overloading anything, though full disclosure the system has not been fully 'stress-tested' yet.










share|improve this question















This is with Ubuntu 18.04 on a Dell 7920. So the Dell power light goes on but I get nothing aside from the occasional flickering of the HD light, trying to boot when I put the 2080 in my box. (I have two actually and same thing with either one.) Everything boots fine when the RTX comes out. The monitor is plugged into an NVIDIA P2000 which came with the system. Same results before and after updating to most recent driver (415), which is explicitly supposed to support the 2080--though the problem happens so early on it seems unlikely to be a driver issue. I'm not even getting the Dell logo.



It's a fresh system, but legacy boot has been enabled and a few other changes have been made to ensure the HD can be encrypted. The computer booted with the 2080 before these changes were made, but there's probably no going back since the disk encryption is mandatory. (And the IT guy started his vacation today.) I've even tried different PCIe lanes, no change.



What can I try?



UPDATE:
So on a hunch (anticipated by @SiXandSeven8ths) I took out the P2000 Quadro and things booted just fine, again with the 415.23 NVIDIA drivers. nvidia-smi works and everything appears in order. Is it really impossible to have both cards in the system at the same time (with nvidia drivers)? I'm happy to lose fancy graphics from the Quadro if need be, I just need it to run 2 monitors for mostly coding while the 2080s do ML. This post for example suggests that it is possible (see iamacow's response, 1st para.)--any suggestions how?



UPDATE 2: So it turned out to be surprisingly difficult to get things going even with a new low-end graphics card (GeForce 1050Ti). Two 2080Ti's did not work immediately; booting hung when the OS got to the point where it started the Gnome Display Manager. (Incidentally, for CUDA 10, needed to go with driver 410.48, manually installed from a .run file.) Reinstalling drivers did nothing, but everything 'just worked' when I switched from GDM to LightDM. To get the monitors to display from the new card, I had to get the GPU ID numbers from NVIDIA X Server Settings (different from what they are in nvidia-smi!!) and manually edit xorg.conf accordingly; doing it from the Settings GUI didn't seem to work, at least on the first try. But now, everything appears to be working as intended.



Last note: A fun fact about the 7920 is that despite packing a 1400W PSU it only has 3 PCIe 8-pin drops, while for 2 RTX's you need 4. A splitter solved this and since these cards max at about 280W I'm not too worried about overloading anything, though full disclosure the system has not been fully 'stress-tested' yet.







ubuntu boot gpu






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited 26 mins ago

























asked Dec 19 '18 at 19:43









Matt Phillips

265




265












  • First off: can you confirm it not to be a hardware problem? Is UEFI/BIOS accessible?
    – Fiximan
    Dec 19 '18 at 21:48






  • 2




    Forgive me if I'm off here, but you're trying to plug a GeForce into a box with a Quadro still installed? What happens if you take the Quadro out?
    – SiXandSeven8ths
    Dec 19 '18 at 22:22






  • 1




    @SiXandSeven8ths If I do that, it works! This is a big surprise to me--the two cards conflict?!
    – Matt Phillips
    Dec 20 '18 at 12:25






  • 1




    @Fiximan Like I mentioned it's legacy boot which I thought might be a contributing issue (but is non-negotiable for the time being). Anyway yes see my edit, low-level hardware failures have been ruled out now.
    – Matt Phillips
    Dec 20 '18 at 12:43


















  • First off: can you confirm it not to be a hardware problem? Is UEFI/BIOS accessible?
    – Fiximan
    Dec 19 '18 at 21:48






  • 2




    Forgive me if I'm off here, but you're trying to plug a GeForce into a box with a Quadro still installed? What happens if you take the Quadro out?
    – SiXandSeven8ths
    Dec 19 '18 at 22:22






  • 1




    @SiXandSeven8ths If I do that, it works! This is a big surprise to me--the two cards conflict?!
    – Matt Phillips
    Dec 20 '18 at 12:25






  • 1




    @Fiximan Like I mentioned it's legacy boot which I thought might be a contributing issue (but is non-negotiable for the time being). Anyway yes see my edit, low-level hardware failures have been ruled out now.
    – Matt Phillips
    Dec 20 '18 at 12:43
















First off: can you confirm it not to be a hardware problem? Is UEFI/BIOS accessible?
– Fiximan
Dec 19 '18 at 21:48




First off: can you confirm it not to be a hardware problem? Is UEFI/BIOS accessible?
– Fiximan
Dec 19 '18 at 21:48




2




2




Forgive me if I'm off here, but you're trying to plug a GeForce into a box with a Quadro still installed? What happens if you take the Quadro out?
– SiXandSeven8ths
Dec 19 '18 at 22:22




Forgive me if I'm off here, but you're trying to plug a GeForce into a box with a Quadro still installed? What happens if you take the Quadro out?
– SiXandSeven8ths
Dec 19 '18 at 22:22




1




1




@SiXandSeven8ths If I do that, it works! This is a big surprise to me--the two cards conflict?!
– Matt Phillips
Dec 20 '18 at 12:25




@SiXandSeven8ths If I do that, it works! This is a big surprise to me--the two cards conflict?!
– Matt Phillips
Dec 20 '18 at 12:25




1




1




@Fiximan Like I mentioned it's legacy boot which I thought might be a contributing issue (but is non-negotiable for the time being). Anyway yes see my edit, low-level hardware failures have been ruled out now.
– Matt Phillips
Dec 20 '18 at 12:43




@Fiximan Like I mentioned it's legacy boot which I thought might be a contributing issue (but is non-negotiable for the time being). Anyway yes see my edit, low-level hardware failures have been ruled out now.
– Matt Phillips
Dec 20 '18 at 12:43










2 Answers
2






active

oldest

votes


















1














I would suggest following the installation procedure for version 410 at http://www.linuxandubuntu.com/home/how-to-install-latest-nvidia-drivers-in-linux which entails




  • Removing the previous drivers with sudo apt-get purge nvidia*



  • Add this PPA: https://launchpad.net/~graphics-drivers/+archive/ubuntu/ppa with



    sudo add-apt-repository ppa:graphics-drivers



  • Update with sudo apt-get update


  • Install with sudo apt-get install nvidia-410



If you must have the Bleeding Edge drivers, see https://www.nvidia.com/download/driverResults.aspx/138279/en-us






share|improve this answer



















  • 1




    I did this actually, except that even after adding the repo, the last install command failed with 'package not found'. However when I opened up Software & Updates, 410 and 415 were both options under 'Additional Drivers' so I chose the latter. Do you think 410 is worth trying? But see my question edit!
    – Matt Phillips
    Dec 20 '18 at 12:31










  • Done! .,.,.,.,.,
    – Matt Phillips
    Dec 21 '18 at 13:05



















1














Following @K7AAY's suggestion and making this an answer.



On a hunch (anticipated by @SiXandSeven8ths) I took out the P2000 Quadro and things booted just fine, again with the 415.23 NVIDIA drivers. nvidia-smi works and everything appears in order. I've since installed Cuda 10, CuDNN 7, PyTorch, and everything seems well. So the 'solution' here seems to be: you can't mix graphics card models in a single system, at least not without manual intervention of some kind. (E.g., editing an Xorg.conf file or something like that.). I'll need to replace the P2000 with a low-end GeForce model to achieve my goal of a lesser card for video display and two 'killer' cards for doing ML.






share|improve this answer





















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    2 Answers
    2






    active

    oldest

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    2 Answers
    2






    active

    oldest

    votes









    active

    oldest

    votes






    active

    oldest

    votes









    1














    I would suggest following the installation procedure for version 410 at http://www.linuxandubuntu.com/home/how-to-install-latest-nvidia-drivers-in-linux which entails




    • Removing the previous drivers with sudo apt-get purge nvidia*



    • Add this PPA: https://launchpad.net/~graphics-drivers/+archive/ubuntu/ppa with



      sudo add-apt-repository ppa:graphics-drivers



    • Update with sudo apt-get update


    • Install with sudo apt-get install nvidia-410



    If you must have the Bleeding Edge drivers, see https://www.nvidia.com/download/driverResults.aspx/138279/en-us






    share|improve this answer



















    • 1




      I did this actually, except that even after adding the repo, the last install command failed with 'package not found'. However when I opened up Software & Updates, 410 and 415 were both options under 'Additional Drivers' so I chose the latter. Do you think 410 is worth trying? But see my question edit!
      – Matt Phillips
      Dec 20 '18 at 12:31










    • Done! .,.,.,.,.,
      – Matt Phillips
      Dec 21 '18 at 13:05
















    1














    I would suggest following the installation procedure for version 410 at http://www.linuxandubuntu.com/home/how-to-install-latest-nvidia-drivers-in-linux which entails




    • Removing the previous drivers with sudo apt-get purge nvidia*



    • Add this PPA: https://launchpad.net/~graphics-drivers/+archive/ubuntu/ppa with



      sudo add-apt-repository ppa:graphics-drivers



    • Update with sudo apt-get update


    • Install with sudo apt-get install nvidia-410



    If you must have the Bleeding Edge drivers, see https://www.nvidia.com/download/driverResults.aspx/138279/en-us






    share|improve this answer



















    • 1




      I did this actually, except that even after adding the repo, the last install command failed with 'package not found'. However when I opened up Software & Updates, 410 and 415 were both options under 'Additional Drivers' so I chose the latter. Do you think 410 is worth trying? But see my question edit!
      – Matt Phillips
      Dec 20 '18 at 12:31










    • Done! .,.,.,.,.,
      – Matt Phillips
      Dec 21 '18 at 13:05














    1












    1








    1






    I would suggest following the installation procedure for version 410 at http://www.linuxandubuntu.com/home/how-to-install-latest-nvidia-drivers-in-linux which entails




    • Removing the previous drivers with sudo apt-get purge nvidia*



    • Add this PPA: https://launchpad.net/~graphics-drivers/+archive/ubuntu/ppa with



      sudo add-apt-repository ppa:graphics-drivers



    • Update with sudo apt-get update


    • Install with sudo apt-get install nvidia-410



    If you must have the Bleeding Edge drivers, see https://www.nvidia.com/download/driverResults.aspx/138279/en-us






    share|improve this answer














    I would suggest following the installation procedure for version 410 at http://www.linuxandubuntu.com/home/how-to-install-latest-nvidia-drivers-in-linux which entails




    • Removing the previous drivers with sudo apt-get purge nvidia*



    • Add this PPA: https://launchpad.net/~graphics-drivers/+archive/ubuntu/ppa with



      sudo add-apt-repository ppa:graphics-drivers



    • Update with sudo apt-get update


    • Install with sudo apt-get install nvidia-410



    If you must have the Bleeding Edge drivers, see https://www.nvidia.com/download/driverResults.aspx/138279/en-us







    share|improve this answer














    share|improve this answer



    share|improve this answer








    edited Dec 20 '18 at 19:19

























    answered Dec 19 '18 at 22:20









    K7AAY

    380319




    380319








    • 1




      I did this actually, except that even after adding the repo, the last install command failed with 'package not found'. However when I opened up Software & Updates, 410 and 415 were both options under 'Additional Drivers' so I chose the latter. Do you think 410 is worth trying? But see my question edit!
      – Matt Phillips
      Dec 20 '18 at 12:31










    • Done! .,.,.,.,.,
      – Matt Phillips
      Dec 21 '18 at 13:05














    • 1




      I did this actually, except that even after adding the repo, the last install command failed with 'package not found'. However when I opened up Software & Updates, 410 and 415 were both options under 'Additional Drivers' so I chose the latter. Do you think 410 is worth trying? But see my question edit!
      – Matt Phillips
      Dec 20 '18 at 12:31










    • Done! .,.,.,.,.,
      – Matt Phillips
      Dec 21 '18 at 13:05








    1




    1




    I did this actually, except that even after adding the repo, the last install command failed with 'package not found'. However when I opened up Software & Updates, 410 and 415 were both options under 'Additional Drivers' so I chose the latter. Do you think 410 is worth trying? But see my question edit!
    – Matt Phillips
    Dec 20 '18 at 12:31




    I did this actually, except that even after adding the repo, the last install command failed with 'package not found'. However when I opened up Software & Updates, 410 and 415 were both options under 'Additional Drivers' so I chose the latter. Do you think 410 is worth trying? But see my question edit!
    – Matt Phillips
    Dec 20 '18 at 12:31












    Done! .,.,.,.,.,
    – Matt Phillips
    Dec 21 '18 at 13:05




    Done! .,.,.,.,.,
    – Matt Phillips
    Dec 21 '18 at 13:05













    1














    Following @K7AAY's suggestion and making this an answer.



    On a hunch (anticipated by @SiXandSeven8ths) I took out the P2000 Quadro and things booted just fine, again with the 415.23 NVIDIA drivers. nvidia-smi works and everything appears in order. I've since installed Cuda 10, CuDNN 7, PyTorch, and everything seems well. So the 'solution' here seems to be: you can't mix graphics card models in a single system, at least not without manual intervention of some kind. (E.g., editing an Xorg.conf file or something like that.). I'll need to replace the P2000 with a low-end GeForce model to achieve my goal of a lesser card for video display and two 'killer' cards for doing ML.






    share|improve this answer


























      1














      Following @K7AAY's suggestion and making this an answer.



      On a hunch (anticipated by @SiXandSeven8ths) I took out the P2000 Quadro and things booted just fine, again with the 415.23 NVIDIA drivers. nvidia-smi works and everything appears in order. I've since installed Cuda 10, CuDNN 7, PyTorch, and everything seems well. So the 'solution' here seems to be: you can't mix graphics card models in a single system, at least not without manual intervention of some kind. (E.g., editing an Xorg.conf file or something like that.). I'll need to replace the P2000 with a low-end GeForce model to achieve my goal of a lesser card for video display and two 'killer' cards for doing ML.






      share|improve this answer
























        1












        1








        1






        Following @K7AAY's suggestion and making this an answer.



        On a hunch (anticipated by @SiXandSeven8ths) I took out the P2000 Quadro and things booted just fine, again with the 415.23 NVIDIA drivers. nvidia-smi works and everything appears in order. I've since installed Cuda 10, CuDNN 7, PyTorch, and everything seems well. So the 'solution' here seems to be: you can't mix graphics card models in a single system, at least not without manual intervention of some kind. (E.g., editing an Xorg.conf file or something like that.). I'll need to replace the P2000 with a low-end GeForce model to achieve my goal of a lesser card for video display and two 'killer' cards for doing ML.






        share|improve this answer












        Following @K7AAY's suggestion and making this an answer.



        On a hunch (anticipated by @SiXandSeven8ths) I took out the P2000 Quadro and things booted just fine, again with the 415.23 NVIDIA drivers. nvidia-smi works and everything appears in order. I've since installed Cuda 10, CuDNN 7, PyTorch, and everything seems well. So the 'solution' here seems to be: you can't mix graphics card models in a single system, at least not without manual intervention of some kind. (E.g., editing an Xorg.conf file or something like that.). I'll need to replace the P2000 with a low-end GeForce model to achieve my goal of a lesser card for video display and two 'killer' cards for doing ML.







        share|improve this answer












        share|improve this answer



        share|improve this answer










        answered Dec 20 '18 at 22:19









        Matt Phillips

        265




        265






























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